Influencing others, including colleagues, staff, supervisors, and/or students, in your workplace can help you:

Developing your influencing skills can help you encourage and persuade others to support your goals and ideas. Knowing the basics of influence and understanding how to improve these skills can help you perform your role more effectively at work.

 

In this session, we will explore these skills as a larger group, use breakout discussions to generate ideas and scenarios for large-group discussion, and will work on specific examples to help uncover your own strengths and develop a strategy to improve upon perceived weaknesses related to these skills.

 

Our Presenter: Tammy Mercier is the Manager, Credit Union Sales & Member Service Training and a Management Consultant. She works with all the Credit Unions, their Executive and Leadership teams and their staff, to support a superior member experience in Atlantic Canada. Leveraging her 25+ years in wealth management and leadership in the Financial Services sector, she designs, delivers, coaches, collaborates and facilitates training for all levels of staff for 41 Credit Unions in the Atlantic Credit Union System. Tammy delivers on a broad range of training pertaining to financial needs and strategic initiatives, along with a licensed salesperson training to help credit unions achieve sustainable and functional growth. In addition, she has run over 105 marathons world-wide, but her passion for volunteerism and community contribution are her anchors.